Ageing Well Southwark – Adult Social Care

We deliver the front door service into Adult Social Care (ASC) and provide advice, information and a screening service to all residents over 18 years old.  We provide support to process new referrals into ASC, and to those who are currently not allocated to a worker within ASC.

We promote independence and self-resilience through strengths based and community based asset work, accessing voluntary and community services where appropriate and signposting and referring adults to the most appropriate services.

We will complete a screening assessment (usually over the phone) to ensure that the referral is directed to the correct onward team.

Who we support

We support older adults 65+ adults with dementia or disability, adults 18+ with a physical disability and carers.

We also provide a safeguarding service to support adults experiencing, or who are at risk of experiencing, neglect or abuse.

Our referral process

Referrals can be made via phone or email from individuals, family, professionals or other concerned persons.

How to contact the team:

Telephone number: 020 7525 3324

Email: OPPDContactteam@southwark.gov.uk